- Introduction: Why You May Want to Return a Steam Game
- How to Check if a Steam Game is Returnable
- How to Request a Refund for a Steam Game
- How to Get a Refund for a Steam Game You Bought Outside of Steam
- How to Get a Refund for a Steam Game You Pre-Ordered
- How to Get a Refund for a Gift on Steam
- How to Get a Refund for a Steam Game You Bought on Sale
- How to Get a Refund for a Free to Play Steam Game
- How to Get a Refund for a Steam Game That Is no Longer Available
- FAQs about Returning Steam Games
Looking to return a Steam game? Here’s everything you need to know, from Steam’s refund policy to how to get your money back.
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Introduction: Why You May Want to Return a Steam Game
There are a number of reasons why you may want to return a Steam game. Maybe you bought it on sale and it wasn’t what you were expecting. Maybe you played it and just didn’t like it. Or maybe it simply doesn’t work on your computer.
Whatever the reason, Steam does allow you to refund most games within 14 days of purchase, as long as you have not played them for more than two hours. And in some cases, such as with Early Access or Pre-Release games, you can refund the game at any time.
So if you need to return a Steam game, here’s everything you need to know about how to do it.
How to Check if a Steam Game is Returnable
Before you attempt to return a Steam game, you’ll first need to check if the game is actually returnable. To do so:
1. Launch the Steam client and log in.
2. Click on “Library” at the top of the window.
3. Right-click on the game you want to return and select ” properties” from the drop-down menu.
4. Click on the “general” tab at the top of the properties window.
5. Look for “refund available” under “general information.” If it says “No,” that means the game is not refundable.
If the game is refundable, you’ll then need to check if you meet all of Steam’s requirements for returning a game:
1. You must have bought the game within 14 days of its release date.
2. You must have played the game for less than 2 hours total.
3. You must not have purchased any in-game content with real money (i.e., microtransactions).
4. You must not have gifted the game to anyone else or accessed it through a free weekend promotion
How to Request a Refund for a Steam Game
If you have purchased a game on Steam and it is not working correctly, you may request a refund by following the instructions below. Please note that refunds are only available for games that have been purchased within the last 14 days, and you will only be able to request a refund for games that you have not already downloaded or played.
To request a refund:
1. Login to your Steam account.
2. Go to the “Help” section at the top of the Steam window.
3. Select “Steam Support”.
4. Select “Purchases”, then “I would like a refund”.
5. Follow the instructions displayed on the page.
How to Get a Refund for a Steam Game You Bought Outside of Steam
Unfortunately, you can’t. Steam only offers refunds for games purchased through Steam—if you buy a game from another retailer, you’re out of luck. That said, you may still be able to get a refund through the retailer—see our guides for GOG, Humble Bundle, and Ubisoft for more information.
How to Get a Refund for a Steam Game You Pre-Ordered
Pre-ordering a game on Steam means that you’re paying for the game in advance, but you don’t get to play it until it’s released. If you change your mind about the game, you can usually get a refund if you request it within 14 days of the game’s release date. However, there are some exceptions to this rule, so it’s important to know the details before you pre-order a game on Steam.
To request a refund for a Steam game you pre-ordered, firstly make sure that it’s within 14 days of the game’s release date. If it is, then go to your order history and find the relevant order. Once you’ve found it, click on “Request a Refund”. From here, Steam will take you through some questions to determine whether or not you’re eligible for a refund.
If your refund is approved, then the money will be returned to your Steam Wallet or original payment method within 7 days. However, if your refund is denied, then you will not receive any money back and will have to buy the game if you still want to play it.
How to Get a Refund for a Gift on Steam
It’s important to know how to get a refund for a gift on Steam in case you accidentally purchase the wrong game or simply change your mind. Fortunately, Steam makes it relatively easy to get your money back as long as you meet certain conditions.
First and foremost, you can only get a refund for a gift if it hasn’t been redeemed by the recipient. If the gift has already been redeemed, then you’re out of luck and will have to contact customer support for help.
Assuming the gift hasn’t been redeemed, there are two ways to go about getting a refund. The first is to simply request one through Steam’s customer support system. You’ll need to log in to your Steam account and click on “Help” in the top-right corner. From there, select “Purchases,” “Orders,” and finally “I’d like a refund.”
You’ll then be prompted to select the order you want a refund for and explain why you’re requesting one. It’s worth noting that Steam doesn’t guarantee that you’ll get your money back, but it’s certainly worth a shot if you meet all of the criteria.
The second way to get a refund is by taking advantage of Valve’s generous refund policy for Steam gifts. If you receive a gift that you already own or don’t want, you can request a refund within two weeks provided that less than two hours have passed since the gift was first opened. Simply go to your purchase history and select the “Request Refund” option next to the relevant purchase.
Keep in mind that this policy only applies to gifts, so if you buy a game for yourself and then decide you don’t want it, tough luck! You’ll need to go through customer support like everyone else.
In any case, getting a refund for a gifted game on Steam is relatively simple as long as you know what steps to take. Just be sure to act quickly if possible, as it becomes significantly more difficult (if not impossible) once the recipient redeems the gift or more time passes.
How to Get a Refund for a Steam Game You Bought on Sale
Unfortunately, you can’t get a refund for a Steam game you bought on sale- but there are a few workaround solutions. One way to potentially get a refund is by contacting the developer of the game directly and asking for one. You can also try to get in touch with Valve customer support and explain your situation- they might be able to offer you a refund as well. If all else fails, you could always try reselling the game on a different platform such as eBay.
How to Get a Refund for a Free to Play Steam Game
Free to play games are a dime a dozen on Steam, but what happens when you want to cancel one? In this article, we’ll walk you through the process of how to get a refund for a free to play game on Steam.
First, open up Steam and head to the Games tab. Then, find the game you want to get a refund for and click on it. Next to the “Add to Cart” button, there will be a “Refunds” button. Click on that, and then follow the instructions.
Once you’ve initiated the refund request, it will take Steam up to two weeks to process it. You should then see the funds in your account within 7-10 days.
How to Get a Refund for a Steam Game That Is no Longer Available
Is your favorite Steam game no longer available? If you bought a game on Steam that is no longer accessible, you may be able to get a refund.
To request a refund for a Steam game that is no longer available, you will need to contact Steam Support and provide them with proof of purchase. Once Steam has verified your purchase, they will process the refund and the funds will be returned to your account.
Keep in mind that refunds for games that are not longer available may take longer to process than other types of refunds. If you do not receive a response from Steam Support within 14 days, you can resubmit your request.
FAQs about Returning Steam Games
-How do I know if I can return a game on Steam?
-What is the refund policy for Steam games?
-How do I request a refund for a Steam game?
-Can I return a gift on Steam?
– How do I return an item on Steam?